Latino Rebranded: Latinos and Social Media

My friend and colleague Kety Esquivel, wrote up a great post on The Huffington Post:

For the last two years I have had the distinct honor and priviledge to be a panelist at SXSWi. Unfortunately, I have been one of the only Latino panelists and potentially the only Latina panelist….On the conference circuit, the response that I get often for this dearth of Latino and Latina panelists is: we don’t have any other Latino/Latina panelists because there is no one else out there. My experience has been that many of the conference organizers blame the digital divide.

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Subtitle:  Tech Challenges

I’ve had some tech challenges recently:

1. Blog was not posting – fixed
2. Hootsuite application on Blackberry not connecting and draining battery – not fixed.
3. Trouble with obtaining an account password – not fixed.

While these are not catastrophic, they are annoying and are causing an inconvenience to posting and updating.  Don’t you love technology?

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Subtitle:  Waxing Data Visually

Data visualization (DV) has been with us for a little while now.  DV frees us from standard pie charts and bar graphs that are prevalent these days.  By representing data in new ways, we stimulate a means for which new ideas and conclusions can occur.

One of the first visual representation was done by Martin Wattenberg, who represented the stock market on the web in a ground breaking manner. Go to Jeff Clark’s site who continues to present data in innovative new ways.

Twitter Venn

The below picture captures the terms ‘Latino’ + ‘Hispanic’ + ‘Mexican.’  I’ve done this for self-amusement several times and the results are always the same:  Latino is always present double or more than Hispanic, and the term Mexican surpasses both terms on Twitter.

More interesting are the most used terms associated with each labeled sphere.  If you click each sphere, the bottom left  presents  common terms.  You can get a feel for some of the conversations that may be occurring – you’ll be surprised by what you see.

Twitter Spectrum

Twitter Spectrum compares the relationship between two terms and how they are associated with one another.

I’ve plugged in the terms ‘Latino’ and ‘Hispanic.’  It’s a little funny to see the term ‘lol’ fall right between them…’health,’ ‘census’ and ‘marketing’ are other notables.

With no doubt, I am sure many of you have already seen these technologies.  What I wanted to accomplish in this post is one of the ways I use these techniques to challenge some of my ideas, as well as look for new trends.  If you use data visualization in any way (or now start using it) I’d be curious to hear about it.

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Subtitle:  Spam Justifies My Online Existence

Yesterday, Latino Rebranded received its first comment spam…and I’ve been waiting for that to happen.

You see, in some twisted and almost ironic dark side of a blog’s importance or popularity, there is invariably an influx of ‘comment spam’ along with legitimate audience contributions.  Don’t get me wrong, I’m not jumping for joy but am reluctantly accepting the challenge.

What is Comment Spam?

“Comments are a great way for webmasters to build community and readership. Unfortunately, they’re often abused by spammers and nogoodniks, many of whom use scripts or other software to generate and post spam. If you’ve ever received a comment that looked like an advertisement or a random link to an unrelated site, then you’ve encountered comment spam.” - Google, Webmaster Central

Some Ways To Combat Comment Spam

• Turn on Comment moderation – Comments won’t appear on your site until you approve it.  Upside is you get to approve all comments; downside is visitor must wait until you approve comment, also imagine what happens if you have to go through hundreds of comments on a daily basis.
• Use “nofollow” tags – Basically, tells search engines not to include comments in their calculations for page ranking.  Doesn’t help with spam, but helps with search engine permission.
• Disallow hyperlinks in comments – Many spammers use hyperlinks to directly link to their site either to have people click through or serve as attribution to their own site ranking.
• Disallow anonymous comments – Most likely, you want to know who your audience is anyway.
• Turn off comments after a specified time period passes - From experience this helps.
• Turn off comments – drastic, but most effective.

Comment spam were a plague with my old blog that proved to be a challenge for a good 6 years – there were hundreds even thousands of comments with the most notorious of key spam words.  Fortunately, blogging platforms and the communities that add value to them have improved in anti-spam technology.  There’s actually an industry built around it – Akismet is one such example, which I may try.

For now, I’m staring at a little ‘1′ encircled within an orange circle next to the Comments link in my Wordpress dashboard which denotes the new comment spam, and I’m bemoaning the next step.  But…onward.

I hope this helps or at the very least prepares some future blogging stars out there.  There are some other methods of combating comment, I am sure.  What’s yours?

UPDATE 02.24.2010: I dug a little deeper and contacted Akismet to provide some data.  Below is a snapshot of the current state of comment spam each year – notice the blue ‘ham’ area:

Here’s another graph of yearly compounding comment spam:

Spam anyone?!?

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As it turns out, they are everywhere that everyone else is and more.

Hispanics are going to websites that the rest of the world are using which are Yahoo, Google and Microsoft but at the same time there are niche websites that allow Hispanics to socialize within their own communities as well as to search for information such as news, sports and entertainment within Latin America.

Social media, in the same stride is a great place to find ‘real-time’ Hispanics.

Go over and read my friend Frankie’s blog – a contributing voice to the online Hispanic dialogue (the post is a few months old, but still relevant because people ask me this all the time).

Update: Related – Breakdown of Hispanics online.

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To continue on the Hispanic Media Conferences 2010 post, I’ve become aware of two more:

NAHJ, has ten multimedia journalism training sessions in Texas, Feb 20. Blogging, social media and content creation will rule these workshops.

Very innovative and keeping in pace of a trend in the Latino sphere – from their website: The New Generation Latino Consortium (NGLC), the only professional organization of its kind dedicated to the enhancement of the New Generation Latino audience, is proud to announce ‘The NGLC Media, Marketing & Entertainment Conference’ taking place in New York City on April 5, 2010.

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With the announcement of Google Buzz, I’ve been thinking a lot about the Comments feature in blogs.  I don’t want to say that Buzz is necessarily bad for blogs, but it can de-augment a very powerful pillar of blogging – the Comments section.

Let me back up a little.

In October, I talked about the importance of publishing your content on a blog that you own versus a social media site like Facebook or Twitter.  I subtitled the post as “Centralized Me,” to build on the concept of concentrating your content to one main platform.

The Comment’s section of a blog is the site’s social component, for without it a blog is only a new media site with a one way conversation void of reader interaction.

Google Buzz, in essence does to your blog’s comments what other social media sites does to your content – spreads it far and wide.  If readers use Buzz the exposure of your blog will be multiplied, which is every blogger’s dream.  But I have to ask, will those who use Buzz also comment on your blog?

Latino Rebranded integrates a button called TweetMeme and if you look, more people Tweet posts than actually comment.  On Facebook, my followers comment or “like” my blog posts, as well as Networked Blogs – a Facebook application that delivers new posts to people’s inbox and utilizes an RSS feed as well.   Now Buzz, can be added to the list.  (I just had the thought that an opportunity exists for a program to pool together all these outside conversations and dump them into one spot – the Comment section.  Maybe it already exists?)

Taking all of the above into consideration, the ‘push-button’ interaction that they all offer will subtly deter comments because in the mind of the reader they already have commented – in the form a tweet, a buzz or a ‘like’.

I’m not saying to not use any of these services, because they are great tools that leverage your blog’s exposure – and that’s what you want!  But, with the awareness of conversations happening outside your Comment section you can start thinking of ways to harness them for the benefit of your blog.

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While social media is undeniably hot, without evidence of burning out, many established organizations and businesses have been exceedingly slow in accepting social media as the new engagement platform.  In the face of prudence, speculation and convention, enthusiasts – evangelists – have pressed forward with a new and unpredictable, yet powerful and stable form of communication that has haulted an entire industry and forced it look over its shoulders.

In many ways, social media has just begun – 2010, will be its pivot.  Pre-2010 will be looked back as social media being considered only an addition to already established marketing tools, but post-2010 social media will be viewed as a major factor, even replacing traditional media.

Hispanic organizations will be on the far end of the tail, as Hispanics are mostly a conservative population.  To the older generation, social media represents…is, change.  However, the younger generation is embracing new media in droves.  Somewhere in the near future – post 2011? – there will be a huge explosion of Hispanic based industries and organizations in social media.

These are my observations, not my judgments.  I think social media will continue to influence its way into every business sector and will be the fast track to Hispanic related communications.  The fact that Hispanics are the quickest and most abundant adopters of new technologies and media, should move every decision-maker toward the promised land of social media.  Will you be joining me?

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In 2010 into 2011, we’ll see more Hispanic based media seminars and conferences nationwide.  It’s a personal pleasure to be a part of these exciting times.

What’s interesting in this short round up are the new players making their entrance as a result of a changing industry.  Also of note is the inclusion of new media within the agendas of established organizations.

This list is far from complete, as there are smaller seminars going on, as well as some larger that I’ve not added – it’s a start.  If you have any suggestions please feel free to add them to the comment’s section and we can create an ongoing list.

• One exciting first, is Manny’s HispanicPR Conference that includes social media.  It’s a 3 day event in Texas, May 10-12. I think we’ll see this as an annual event for years to come.

• Another ‘first’, is the Latino2 event in LA powered by Latinos In Social Media (LATISM) on April 30-May 2. This event will solidify the LATISM footprint in marketing and social media on the West Coast.To keep abreast of what is going on in LA you can follow these Tweeps and their daily discourse:  @giorodriguez @antonio @davidvallejo @laurag

• LatinVision in NY has it’s annual Convergence conference Oct 4, that will discuss the future of Hispanic media.  This even bring in the major networks and agencies in NYC and beyond.

• In Hispanic print and digital media is Portada’s event Sept. 23.
  

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Subtitle:  What side of the fence are you on?

When it comes to social media, are you on the outside looking in or on the inside looking out?

This is the question I ask myself when I encounter someone involved in social media.  It gives me insight to their level of engagement, which is important to me toward my own expectations.

Insiders

If you’re one who uses social media to interact with friends and family, then your consider an insider.  This means that you’re using social media in it’s purest form without any interest toward professional interests.

There are some professionals however, who wants to further the cause of social media and has significant value to add – both professionally and personally.  I consider these insiders as well, as they further push the boundaries of social media by defining it, identifying new trends and adding content.

Outsiders

If you’re on the outside looking in you are looking to harness the popularity of social media for a professional means and not necessarily adding to the inherent value of social media.

This group includes marketers/advertisers, companies and brands, as well as sites looking to tap into social media to benefit their own agenda.

Value

Ultimate value lie with Insiders, for without them Outsiders would have no one to target, nothing to reap. For instance, I recall talking with a prestigious industry publication that said it would be of great interest to feature what Hispanics are doing in social media from the user’s perspective.  Once I told them about the outsiders involved the article lost it’s luster.

As I’ve stated above, this categorization of what people do online acts as a measuring stick to help guide what you may talk about with them, or to what extent you want to include them in a project or task…or not.

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