Latino Rebranded: Latinos and Social Media

There are a couple of  posts on the chopping board right now, but they are in draft stages at the moment.  In my effort to give quality content I cannot ‘push-button-publish’ them just yet.

Against my better judgment,  I’ll share a post that has not quite made it to a draft just yet…it concerns a Hispanic man, or woman who defines themselves as a man…or woman, and not a ‘Hispanic’ man/woman.

This thought recalls the line made by the famous black actor, Sidney Poitier, in the 1960’s movie, “Guess Who’s Coming to Dinner” – “Dad, the difference between you and me is that you see yourself as a colored man, and I see myself as a man.”

Of course, the context is quite different here than from the movie, but the statement is relevant and profound.

More later…

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With the announcement of Google Buzz, I’ve been thinking a lot about the Comments feature in blogs.  I don’t want to say that Buzz is necessarily bad for blogs, but it can de-augment a very powerful pillar of blogging – the Comments section.

Let me back up a little.

In October, I talked about the importance of publishing your content on a blog that you own versus a social media site like Facebook or Twitter.  I subtitled the post as “Centralized Me,” to build on the concept of concentrating your content to one main platform.

The Comment’s section of a blog is the site’s social component, for without it a blog is only a new media site with a one way conversation void of reader interaction.

Google Buzz, in essence does to your blog’s comments what other social media sites does to your content – spreads it far and wide.  If readers use Buzz the exposure of your blog will be multiplied, which is every blogger’s dream.  But I have to ask, will those who use Buzz also comment on your blog?

Latino Rebranded integrates a button called TweetMeme and if you look, more people Tweet posts than actually comment.  On Facebook, my followers comment or “like” my blog posts, as well as Networked Blogs – a Facebook application that delivers new posts to people’s inbox and utilizes an RSS feed as well.   Now Buzz, can be added to the list.  (I just had the thought that an opportunity exists for a program to pool together all these outside conversations and dump them into one spot – the Comment section.  Maybe it already exists?)

Taking all of the above into consideration, the ‘push-button’ interaction that they all offer will subtly deter comments because in the mind of the reader they already have commented – in the form a tweet, a buzz or a ‘like’.

I’m not saying to not use any of these services, because they are great tools that leverage your blog’s exposure – and that’s what you want!  But, with the awareness of conversations happening outside your Comment section you can start thinking of ways to harness them for the benefit of your blog.

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While social media is undeniably hot, without evidence of burning out, many established organizations and businesses have been exceedingly slow in accepting social media as the new engagement platform.  In the face of prudence, speculation and convention, enthusiasts – evangelists – have pressed forward with a new and unpredictable, yet powerful and stable form of communication that has haulted an entire industry and forced it look over its shoulders.

In many ways, social media has just begun – 2010, will be its pivot.  Pre-2010 will be looked back as social media being considered only an addition to already established marketing tools, but post-2010 social media will be viewed as a major factor, even replacing traditional media.

Hispanic organizations will be on the far end of the tail, as Hispanics are mostly a conservative population.  To the older generation, social media represents…is, change.  However, the younger generation is embracing new media in droves.  Somewhere in the near future – post 2011? – there will be a huge explosion of Hispanic based industries and organizations in social media.

These are my observations, not my judgments.  I think social media will continue to influence its way into every business sector and will be the fast track to Hispanic related communications.  The fact that Hispanics are the quickest and most abundant adopters of new technologies and media, should move every decision-maker toward the promised land of social media.  Will you be joining me?

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In 2010 into 2011, we’ll see more Hispanic based media seminars and conferences nationwide.  It’s a personal pleasure to be a part of these exciting times.

What’s interesting in this short round up are the new players making their entrance as a result of a changing industry.  Also of note is the inclusion of new media within the agendas of established organizations.

This list is far from complete, as there are smaller seminars going on, as well as some larger that I’ve not added – it’s a start.  If you have any suggestions please feel free to add them to the comment’s section and we can create an ongoing list.

• One exciting first, is Manny’s HispanicPR Conference that includes social media.  It’s a 3 day event in Texas, May 10-12. I think we’ll see this as an annual event for years to come.

• Another ‘first’, is the Latino2 event in LA powered by Latinos In Social Media (LATISM) on April 30-May 2. This event will solidify the LATISM footprint in marketing and social media on the West Coast.To keep abreast of what is going on in LA you can follow these Tweeps and their daily discourse:  @giorodriguez @antonio @davidvallejo @laurag

• LatinVision in NY has it’s annual Convergence conference Oct 4, that will discuss the future of Hispanic media.  This even bring in the major networks and agencies in NYC and beyond.

• In Hispanic print and digital media is Portada’s event Sept. 23.
  

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Subtitle:  What side of the fence are you on?

When it comes to social media, are you on the outside looking in or on the inside looking out?

This is the question I ask myself when I encounter someone involved in social media.  It gives me insight to their level of engagement, which is important to me toward my own expectations.

Insiders

If you’re one who uses social media to interact with friends and family, then your consider an insider.  This means that you’re using social media in it’s purest form without any interest toward professional interests.

There are some professionals however, who wants to further the cause of social media and has significant value to add – both professionally and personally.  I consider these insiders as well, as they further push the boundaries of social media by defining it, identifying new trends and adding content.

Outsiders

If you’re on the outside looking in you are looking to harness the popularity of social media for a professional means and not necessarily adding to the inherent value of social media.

This group includes marketers/advertisers, companies and brands, as well as sites looking to tap into social media to benefit their own agenda.

Value

Ultimate value lie with Insiders, for without them Outsiders would have no one to target, nothing to reap. For instance, I recall talking with a prestigious industry publication that said it would be of great interest to feature what Hispanics are doing in social media from the user’s perspective.  Once I told them about the outsiders involved the article lost it’s luster.

As I’ve stated above, this categorization of what people do online acts as a measuring stick to help guide what you may talk about with them, or to what extent you want to include them in a project or task…or not.

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Subtitle: The Why of it All

Without definition, one is left to be interpreted and thus defined by others.  More so, without definition one has no purpose and drifts to the will of the tides.

I’m going to briefly point out some things I have my sights on within the realm of social media.  I encourage you to do the same from time to time going forward.

In no special order here are some goals which have been set in motion and are continually honed:

• Give Latinos a pipeline to catapult their voices into the national conversation via social media.

• Engage influencers in multiple disciplines.

• Facilitate solidarity and communication within Latino community.

• Build Brand (Rebranded) “Me.”

• Communicate with like-minded people.

There’s much more to discuss for each point, but I’ve kept it brief for the sake of the blog and will pick up this discussion at another point in time.

If you have something you want to add, or think I’ve missed a critical point, please leave your thoughts in the comment section.

I’m also curious to know what YOUR purpose is?  Is it product or service awareness?  A grassroots endeavor?  Network with peers?  Keep abreast on the latest trends?  Become the next social media rockstar?

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Subtitle: A few bad apples spoil the bunch.

The Mexican government is up in arms against ‘Twitteros’ who use Twitter that warn others against drunk driving checkpoints – “alcoholimetro.”  But what really has those on the good side of the law angered is the blatant use of social networks by drug traffickers and other criminals.  Thus the “Spanish Bill.”

You decide: Is this a fair case to relinquish free speech for the greater cause of justice?

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Yesterday, I posted a piece on Social Media Literacy (SML) and talked about how to identify some characteristics of an ill intentioned communication in social media. 

Some of the examples listed showed how others may try to take advantage of your account on Twitter. Complimenting yesterday’s post, I found a great article that talks about how an insider exploited Facebook to gather information on unsuspecting users – and I’ve seen those ads!

So, go ahead and take a look at that article it’s full of a lot of information…and…WYB!!!

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Subtitle: WYB – Watch Your Back in social media!!!

As netizens connect and grow, so do more unsavory individuals look to take advantage of those communications.

Having a background in technology, I’ve seen many cases of users unknowingly causing computer problems which easily could of been prevented if they new more about the computer environment.

With this in mind, imagine what can happen to an individual who unknowing falls prey to a computer virus or a phishing attempt, that could of been prevented if the knowledge of the characteristics of such attacks could of been recognized.

Social Media Literacy (SML), permits us to identify such threats.

SML goes beyond the knowledge of  pushing your content through different social media channels; it involves the critique of received media.  If media literacy broadly applies to digital media,  then SML would be specific to social media platforms.

Tips

Here are some suggestions for Twitter:

- If you see many of your friends sharing the same strange new Twitter icon, or tweeting the same strange message, it’s probably a hoax, or they’ve already fell victim to one.

- Be weary of tweets that contain news or calls to action, without having links.  This may be a prank/hoax, and the joke may be on you.

Robin Hood airport is closed. You’ve got a week and a bit to get your shit together, otherwise I’m blowing the airport sky high!!

- If tweet contains all CAPS or multiple symbols, take heed!

- “Think before you click.”  Is this too good to be true?  Do you know the user?

- Mouseover the link and make sure you can verify the link (enable status bar in most web browsers).  If you can’t see it, or the link looks like bad news (IP number, instead of URL), the WYB!

- Does the persons tweets have a lot of links in many of them?  They have an incessant need to get you somewhere.

I can count on one hand how many times I’ve used the ‘block’ feature on Twitter.  This is because, I spend so much time on the internet that I’ve developed a heightened awareness of what looks right and what looks suspect, so I don’t spend too much time blocking people from my feed…I just unfriend them.

If someone is trying to take advantage of others, and you want to take the extra step then, submit their name to Twitter Help for investigation.

Has anyone experienced, or have more suggestions for Twitter or any other site?

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AOL just release their Hispanic Cyberstudy, packed with the habits of Hispanics online.  The study is based on a question – Why and how are Hispanics using the internet in their daily lives?

For years, marketers have struggled with the complexities of the Hispanic market. Given the blistering growth of their population and subsequent rise in purchasing power, AOL wants to help marketers and agencies understand the changing Hispanic market, and improve their advertising performance with this segment.

Not widely known are that Hispanics online are very different from the general Hispanic population.  They are so different in fact, that personally I use the term Latino to differentiate the online counterparts.

Online vs. Offline

Online, 46% of Hispanics prefer English media and speak it at home, compared to only 23% Spanish language dominant.  Interestingly, offline this fact is reversed – 52% prefer Spanish, and 28% are English dominant.  This shows us that the  majority of Latinos online are well acculturated, young and early adapters.

Online Hispanic households are much younger than the general population.  Almost half are under 35 years old, compared with only 28% across the nation.

Hispanic-Fluential

One fifth of the Hispanic online population are exceedingly influential and are termed as Power Users.  They share maven-like characteristics and are the sweethearts if not the key-holders to the Hispanic online population.

They spend over 24 hours online per week, half of that time connected via mobile device.  They are highly innovative, thus are early adapters.

These are the influential leaders in their respective category , that shape and direct what is hot and what’s not.  They are what my friend Lori Gama talks about as Hispanic-fluentials.

Online Hispanics, prefer it in English

Marketers – even Hispanics! – have a misconception that in order to reach Hispanics online one must do it in Spanish.  However, the opposite is true.

As much as Hispanics themselves would like to see more Spanish online, truth is the audience is a yet a smaller subcategory of the already mulit-faceted Spanish population.  Brands as well need to note this.

Mi Gente

Studies like this give me pause to reflect not only on social media/marketing, but society.  If you look below the surface marketing is 100% about business – it’s about people and what is going on in our culture.

Beyond buying and selling, you can appreciate the subtle cultural dynamics.  Once a shrug of the shoulder, the Hispanics market is hitting the industry with a sledge hammer.

Salsa outsells ketchup. In some places in the US, Hispanics are the dominant population.  Yes, these types of  trends will continue, but behind the numbers is a vibrant culture filled with smiles, laughter, celebration – culture.  Let’s not forget that…

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